Warranty Policy

At Techno Solutions, we provide warranty support to help ensure customer confidence when purchasing motorcycle communication products from our website.

1. Warranty Period

Duration: 1 Year (12 months)
Coverage Start Date: Begins from the date on the original purchase invoice.

2. Warranty Coverage

This limited warranty covers manufacturing and functional defects under normal use, including:

Internal component defects such as battery, motherboard, or connectivity issues not caused by external damage
Functional failures where the device stops operating under normal usage conditions

Warranty applies only when used according to manufacturer guidelines.

3. Warranty Exclusions

This warranty does not cover:

Accidental damage, drops, or breakage
Liquid damage beyond rated protection
Unauthorized repairs or modifications
Accessories unless defective at delivery
Loss or theft

4. Eligibility Requirements

To qualify for warranty service:

Product must be purchased from www.ejeasstore.com or verified marketplaces where Techno Solutions sells
Valid proof of purchase is required
Products from unauthorized sellers are not covered

5. Warranty Claim Process

Contact: support@ejeasstore.com or WhatsApp +91 95605 20500

Provide order number, invoice, and issue details.

Customers pay shipping to service center.
Techno Solutions covers return shipping after service.

6. Service Address

Techno Solutions
House No. 18/79, Sarai Man Singh
Agra Road, Aligarh, Uttar Pradesh – 202001
India

7. Resolution Timeline

Inspection: 2–3 business days
Repair/Replacement: 5–7 business days
Total turnaround: 10–15 business days

8. Warranty Service Notice

Techno Solutions provides warranty service for products sold through its official sales channels in India, in accordance with this policy and applicable authorization.