Shipping policy

Shipping Policy

At Techno Solutions, we are committed to delivering your orders accurately, securely, and within a reliable timeframe across India.

1. Shipping Charges

We offer free shipping on all orders within India.
There are no hidden fees or additional charges at checkout.

2. Order Processing Time

  • Handling Time: 0–1 business day

  • Order Cut-Off Time: 5:00 PM IST

Orders placed before 5:00 PM IST (Monday to Saturday) are usually processed and dispatched the same day. Orders placed after the cut-off time are processed on the next business day.

Business Days: Monday to Saturday (excluding Sundays and public holidays)

3. Delivery Time

  • Estimated Delivery Time: 2–7 business days after dispatch

Delivery timelines may vary depending on:

  • Delivery location

  • Courier partner operations

  • Weather or unforeseen logistical delays

4. Shipping Coverage

We currently ship within India only.
International shipping is not available at this time.

5. Courier Partners

We work with reliable logistics partners such as:

  • Shiprocket

  • Delhivery

  • BlueDart

Courier selection is based on service availability and delivery location.

6. Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email with tracking details.

You can track your shipment using the provided courier tracking link.

7. Delivery Conditions

  • A valid shipping address and contact number must be provided

  • Delivery attempts will be made by the courier partner

  • If delivery fails due to incorrect details or unavailability, re-delivery may be attempted

8. Delays & Exceptions

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • Remote or rural delivery locations

  • Weather conditions or natural disruptions

  • Public holidays, strikes, or courier issues

We are not responsible for delays caused by external logistics factors, but we will assist in resolving any issues.

9. Lost or Undelivered Shipments

If your order is significantly delayed or marked as delivered but not received:

  • Contact us within 48 hours of delivery status update

  • We will coordinate with the courier partner to investigate

Resolution may include reshipment or refund, depending on the outcome of the investigation.

10. Business Information

Legal Name: Veena Mishra
Trade Name: Techno Solutions
Business Type: Proprietorship
GSTIN: 09AFEPM7930E1ZE

Registered Address:_
Techno Solutions
House No. 18/79, Sarai Man Singh
Agra Road, Aligarh
Uttar Pradesh – 202001
India

11. Contact Support

Phone: +91 95605 20500
Email: support@ejeasstore.com

(Monday to Saturday, 10:00 AM – 6:00 PM IST)

12. Business Disclosure

Techno Solutions operates www.ejeasstore.com as an independent e-commerce retailer in India.

We are an authorized reseller of EJEAS products in India, and all products sold are genuine. We are not the official global brand owner or manufacturer.